FAQ

Upon arrival

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Organization + Clean-up

Setting up and breaking down what is needed for your shoot must be accounted for in the amount of time you reserve. Please book more than your “shoot time” to make sure you are in and out on-time. For clean-up, please refer to the reference photos in the studio for how the studio should look when you leave. Please take out what you bring in - including hangers, boxes, props, florals, etc. If there is an appointment directly after you, we will let you know.In this case, if you are more than 5 minutes late leaving the studio, you will be billed a $40 late fee.If there is not, we will also let you know so you can add more time during your session if needed ($40 per additional hour).

Fees for organization & clean-up. Cleaning fee: $50 Prop organization fee: $25

Refunds + Rescheduling

No refunds are given for cancellation. We can offer a transfer of your appointment to someone else, or reschedule your appointment for another date for a fee of $50. Cancellation or reschedule must be made at least 1 week prior to appointment. 

Studio Tours

Appointments may be scheduled as little as 24 hours in advance, therefore we cannot offer specific studio tours or guarantee the studio will be visible for a walk-by. You can reach us by phone and we can arrange a quick look day-of when you are thiavailable time to go in for a few minutes. See our Instagram story highlights for a virtual tour. XX

Weekend Appointments

Schedule your appointments, we try and be flexible so the time fits us all.

No Smoking

It’s unfortunate that we even have to mention it here, but there is ABSOLUTELY NONE ALLOWED under any circumstances. If we do see/smell/find that you have smoked in the studio, there will be a $200 fine.

Parking

Free street parking is available right outside the studio building.  There is plenty of neighbourhood surrounding the area that is good all day.